Consumer Market Authority
Regent Global College
Regent Global College (RGC) is committed to providing high-quality education and ensuring transparency, fairness, and consumer protection in all its operations. Our commitments and policies comply with the regulations of the Consumer Market Authority (CMA) and the guidelines set by the Office for Students (OFS).
1. Consumer Protection:
RGC places a strong emphasis on upholding consumer rights and ensuring transparency in all dealings with students. This commitment includes providing comprehensive and accurate information about courses, fees, entry requirements, and accreditation to empower students to make informed decisions.
2. Quality Assurance:
At RGC, we are deeply committed to maintaining high-quality education through stringent quality assurance standards. This involves ongoing review and evaluation of courses, assessment methods, and teaching practices to uphold and enhance academic excellence.
3. Fair Treatment:
At RGC, we are deeply committed to maintaining high-quality education through stringent quality assurance standards. This involves ongoing review and evaluation of courses, assessment methods, and teaching practices to uphold and enhance academic excellence.
4. Complaints Procedure:
RGC has put in place a robust complaints procedure to effectively address concerns and grievances raised by students. This procedure guarantees that complaints are handled in a timely, equitable, and confidential manner, in full compliance with CMA regulations and OFS guidelines.
5. Fee Transparency:
RGC is committed to providing transparent information about tuition fees, additional costs, and payment schedules to students. Any changes to fees are communicated well in advance, and students are encouraged to seek clarification or assistance as needed.
6. Accreditation and Recognition
RGC ensures that all courses offered are accredited and recognized by relevant authorities, ensuring that students obtain a valuable and reputable qualification upon completion of their studies.
7. Compliance:
RGC is dedicated to upholding all relevant CMA regulations and OFS guidelines. This entails regular reviews of policies and procedures to maintain compliance and make any necessary improvements or updates as required.
Regent Global College is dedicated to providing a high-quality educational experience that prioritizes consumer protection, transparency, and fairness. By adhering to CMA regulations and OFS guidelines, RGC aims to maintain its reputation as a trusted provider of education and uphold the rights and interests of its students.
Version Control Document
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Version |
1.0 |
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Approved By |
Board of Governors |
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Approval Date |
01/05/2024 |